Shopify

Connect your Shopify store to ask about products, orders, customers, inventory, and discounts.

How do I connect Shopify?

  1. Go to Integrations
  2. Click Connect on the Shopify card
  3. Enter your store domain (e.g. your-store.myshopify.com)
  4. You'll be redirected to Shopify — review the permissions and click Install
  5. Done. You'll be redirected back and the card will show "Connected"

What can I ask once Shopify is connected?

  • What are my top 10 products by revenue this month?
  • Show me all orders from today
  • How many orders did I get this week vs last week?
  • Which products have less than 5 units left?
  • Who are my top customers by total spend?
  • Show me unfulfilled orders older than 2 days
  • Create a discount code "SPRING20" for 20% off, valid 7 days
  • What's my average order value trending like?

What Shopify data does Novica have access to?

  • Products — title, price, variants, images, inventory levels
  • Orders — order details, line items, fulfillment status, dates
  • Customers — name, email, order history, total spend
  • Inventory — stock quantities across locations
  • Discounts — create and list discount codes

I entered my domain but the authorization page doesn't load

  • Make sure you're entering the .myshopify.com domain, not a custom domain
  • Example: use your-store.myshopify.com, not www.yourstore.com
  • Don't include https:// — just the domain

I connected but my queries aren't working

  • Try disconnecting and reconnecting from the Integrations page
  • Make sure your Shopify account has admin permissions — staff accounts with limited access may not work
  • Check if the Novica app is still installed in Shopify: Settings → Apps and sales channels

Can Novica modify my Shopify data?

Novica can create discount codes when you ask. For all other data (products, orders, customers), Novica has read-only access. It can look up data but can't change your store.